Return & Refund Policy

Effective Date: January 2026

1. Return Eligibility

You may request a return within 15 days of receiving your order if:

  • The item is unused

  • The item is in original packaging

  • Proof of purchase is provided

2. Non-Returnable Items

The following items cannot be returned:

  • Supplements

  • Opened or used products

  • Hygiene-sensitive items

  • Clearance or final-sale items

3. Refund Process

  • Approved refunds are processed to the original payment method

  • Refund processing time: 5–10 business days

  • Shipping fees are non-refundable

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos.

5. Contact for Returns

📧 contact@herculesbodybuilding.com

Shipping Policy

Effective Date: January 2026

1. Shipping Locations

We currently ship:

  • Within the United States

International shipping may be added in the future.

2. Processing Time

  • Order processing: 1–3 business days

  • Orders placed on weekends or holidays ship the next business day

3. Delivery Time

Estimated delivery:

  • 8–15 business days (USA)

Delivery times may vary due to carrier delays or external factors.

4. Shipping Issues

We are not responsible for:

  • Incorrect shipping addresses provided by customers

  • Carrier delays

  • Lost packages marked as “delivered” by the carrier

5. Order Tracking

Tracking details will be emailed once your order ships.